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Shipping & Delivery Policy

Welcome to CaverFlo! We're delighted to have you as a valued customer. Our goal is to make your purchasing journey as seamless and satisfying as possible. This Shipping Policy explains how we handle the delivery of your CaverFlo orders, including our promise of shipping within a 2-4 day processing window.

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Australia

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Flat A$10 shipping fee for all orders in Australia.

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International

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International shipping fees depend on the destination and package weight. Customs fees and taxes may apply and are the recipient's responsibility. Check with your local customs office for any additional fees or restrictions.

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Order Processing

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Your order receives our immediate attention for prompt processing. We aim to prepare and dispatch your purchase within 2-4 business days. Orders made over the weekend or during public holidays will be processed on the following working day.

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Estimated Delivery

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We endeavor to deliver your CaverFlo Coffee promptly:

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  • Standard Shipping: Expect your parcel within 5-7 business days after dispatch.

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Please understand that delivery times can vary based on your location and prevailing shipping conditions. Our commitment is to deliver swiftly without compromising on quality and attention to detail.

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Tracking Your Order

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Once your order has been shipped, you will receive an email with a tracking number. This allows you to monitor the progress of your shipment and get real-time updates on its status. Should you have any inquiries regarding your order's progress, our customer support is here to assist.

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Our Shipping Partners

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We collaborate with reputable carriers to manage your order responsibly and effectively. While their service is beyond our control, we pledge to address any delivery concerns that may emerge, swiftly and satisfactorily.

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Get in Touch

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For queries or additional support, please contact our customer care:

Email: zain@liongroup.com.au

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Thank you for choosing CaverFlo for your wellness needs. We appreciate your business and hope that our free shipping policy and dedication to timely processing make your shopping experience enjoyable.

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